Sr Teller

Processes and approves transactions for clients within specified limits. Approves other teller transactions within specified limits and provides assistance in processing complex or problem transactions. Monitors, researches, inputs, and settles assigned accounts. Cross sells the bank's products and services.
1. Accepts, approves, and processes transactions for clients within specified limits.
2. Assists other tellers with the processing of complex transactions and resolving out-of-balance or problem transactions.
3. Approves transactions referred by the tellers within specified limits.
4. Receives deposits for credit to client accounts, cashes checks, processes savings deposits or withdrawals, receives loan or tax payments, and issues money orders, cashier checks, and travelers cheques.
5. Balances, inputs, and settles daily sales of travelers cheques. Inputs daily transmission of savings bond purchases into the fedline. Prepares large currency transaction reports.
6. Balances the cash transactions for the unit including the cash drawer.
7. Conducts teller audits and performs research to resolve problem situations.
8. Identifies fraudulent transactions, forgeries, and counterfeit bills according to established procedures.
9. Assists clients with non-standard inquiries regarding the status of their accounts.
10. Communicates regularly with personal bankers, personal banking investigators, and partners in various areas of the bank to process transactions, refer new business, request account or product information, and to investigate fraudulent transactions.
11. Monitors, researches, and balances contra accounts. Investigates and collects charge backs on accounts.
12. Responds to client needs and cross sells the bank's products and services.
2 - 3 years of teller experience.
Knowledge of teller operations usually acquired through high school level business courses and prior teller experience is required to process complex transactions.
Math skills are needed to balance the cash drawer.
Personal computer skills and 10 key adding machine skills are needed to enter and record transactions.
For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world's most-sophisticated clients - from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands. We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.
As of September 30, 2018, Northern Trust Corporation had:
$10.8 trillion in assets under custody/administration
$8.2 trillion in assets under custody
$1.2 trillion in assets under management
$132 billion in banking assets

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